frequently
asked questions
brows that wow & beauty that radiates
Please provide at least 12 hours’ notice if you need to cancel or reschedule your appointment. Rescheduling or cancelling within 12 hours of your appointment will result in 50% of your scheduled service cost being deducted from your supplied payment method.
If you do not show up to your appointment, you will have 50% of the scheduled service cost deducted from your supplied payment method to compensate for business lost.
Please ensure you allow enough time to arrive at your appointment and find parking.
There is 2-hour parking on Hawthorn Rd and unlimited nearby.
We have a 10-minute grace period after your scheduled appointment. If you exceed this period, we can’t guarantee your treatment will go ahead and you will be charged according to our no-show policy.
We understand that unforeseen circumstances may arise last minute but please remember to be courteous and respectful of us and our time.
brow sculpt
Avoid both active anti-aging skincare and all exfoliation for 48 hours prior and post treatment.
Avoid any self-tanning products for 48 hours prior and post treatment. Don’t use make up and cleansers on the area for the following 24 hours. Also please avoid the temptation of touching the brow area post treatment.
This is very dependent on your hair growth cycle however most need a brow sculpt appointment between 4-6 weeks. Avoid tweezing in between for longer lasting results.
Tint is a more natural approach for the brow, lasting anywhere between 3-4 weeks on the hair and up to 1 week on the skin.
Dye gives a bolder defined look; this newer formulation lasts around 6 weeks on the hair and 1-2 weeks on the skin.
Henna is a good option if you prefer a more natural colour option with a defined powdery finish that lasts 4-5 weeks on the hair and 1-2 weeks on the skin.
Please note that these timings are not suited to everyone, the longevity of the product depends on factors such as skin type, skincare used, lifestyle, treatment care etc.
brow lamination
This is basically a perm for your brows, two solutions used to open bonds and to set hair into uniform shape. We then add colour if desired always finish with a hydrating nourishing oil to keep the hair healthy. This is what gives them this sleek look!
For 24-48hrs, you should treat your brows with care, avoid getting them wet, avoid steam and saunas. Avoid disrupting the brows at all during this setting stage!
After this time, simply with a spoolie, brush and set your brows into place every morning and after showering or cleansing your face (when wet)
2 weeks post treatment you can begin oiling your brow hair nightly with coconut/jojoba oil to nourish the hair and prep for your next lamination treatment.
This is very important for you lamination lovers.
Lamination lasts roughly 6-8 weeks.
We advise waiting 8-10 weeks between lamination appointments so that no over processing can occur, brow sculpt is a great option for maintenance in between.
lash lift
For best results do not wear waterproof mascara 24 hours prior to your appointment.
On the day do not wear mascara, avoid applying oily products in and around the lashes and remove contact lenses if worn.
For 24 hours after your treatment do not wet your lashes. Ensure lashes are not manipulated into different positions i.e, when sleeping that night.
Waterproof mascara not recommended.
Use oil free makeup remover when mascara is worn for longer lasting results.
Do not rub eyes, always pat lashes dry after washing and cleansing your face.
The key ingredient in the new LVL system is a vegan friendly ceramide, Ceramide Bio, a synthetic version of naturally occurring ceramides and a purer, more sustainable alternative. Treating the lashes with ceramides help the hair hold onto protein and moisture, keeping it strong, healthy and shiny.
A lash lift lasts 6-8 weeks, sometimes longer depending on your lash growth cycle. We advise waiting 8 weeks between treatments ensure your lashes are not over treated.
cosmetic tattoo
As a precaution, you are unable to have treatment if:
You are pregnant or breastfeeding
You are prone to scarring/keloid scarring
You are Diabetic
You are on Roaccutane (must be off 1 year)
You are on blood thinners
You have excessively oily skin
If you have sensitive, sunburnt or compromised skin
If you are currently undergoing chemotherapy/treatment for cancer
You are Epileptic
You are under the age of 18
Do not consume alcohol or caffeine 24hrs prior to your appointment.
Please discontinue the use of Retinoids, Glycolic Acid, AHA’s and other active/medicated creams for 2 weeks prior to your appointment
Treatments such as injectables, lasers, peels waxing should be done 2 weeks prior.
Don’t take blood thinning medication for 24hrs prior to appointment (including fish oil)
Avoid sun exposure on the lead up to your appointment.
Your brows will have to be kept completely dry for 5 days post treatment.
All makeup skincare and any other products kept away from the brow area for 10 days.
No steam rooms, swimming pools or saunas for 2 weeks.
No use of active skincare or facial treatments for 2 weeks.
All of this and further will all be explained in detail during your consultation and on the day. It is important to make sure that aftercare can be adhered to prior to booking your appointment.
Absolutely not. We work with your natural brow hair so please allow your brows to grow as much as possible.
Pain thresholds for each individual person vary.
A topical anaesthetic is used before the procedure to minimise discomfort. Most people describe it as a light scratchy feeling.
Sunscreen should be applied daily to help keep colour true.
Fading time also depends on your skin type, lifestyle, pigment colour used and excessive exfoliation with certain facials/chemical peels & active skincare (I would avoid brow area).
Your Microblading will look natural so you can go about business as usual.
Redness and swelling are minimal. Pigment does darken in the first few days however it will gradually lighten during the healing process.
You will receive aftercare advice which must be followed to avoid any complications and to get the best healed results.
